FAQ's
I've compiled a list of the most frequently asked questions. If you can’t find what you are looking for, please get in touch.
Length of the Session
Sessions are 1 hour long. The frequency is usually weekly or fortnightly I can work with you for as as it is felt appropriate. I have worked with some clients for two years and others for a short period of time.
Costs
£90 for individuals (online), £150 for couples and families (online), £120 for individuals (in-person, due to venue hire), and £180 for couples and families (in-person, due to venue hire).
Insurance
I can accept insurance from Vitality, AVIVA and AXA Health.
Who Do I Invite to the Session?
The sessions are offered to families, couples and individuals. The attendees may vary as we continue to work together. For example, I may begin meeting with a family or a couple, but this may change. We will continue to discuss what would work best for you.
Confidentiality
I respect your confidentiality; however, there may be times when I need to share information, such as if I am concerned your safety. I would discuss this with you and seek to share. You will also be provided with a contact sheet and contract before you start I do ask for your contact details, GP, and next of kin. I would only contact your GP or next of kin if I were worried about your safety.
What Happens if I Need to Cancel?
Please provide at least 48 hours’ notice for any cancellations. If the session is not within this time, you will be charged the full fee
UKCP and BACP Registration
You can find me on the UKCP and BACP register by searching for Charlotte Roxy Stoneman.
BACP: 407314
UKCP: 2011185330
Location
I currently support UK residents online and in person at the beautiful HUMM Studio, The Long Shop, Merton Abbey Mills, Watermill Way, London SW19 2RD.